iCIMS - Inhouse Manager, Cloud Administration in Holmdel, New Jersey
Are you fluent in enterprise cloud SaaS solutions? Have you driven successful technology implementations? We’re looking for a business-savvy, creative problem-solver with a strong financial acumen to join our team as the Manager of Cloud Administration, where you’ll manage a team focused on the administration and monitoring of cloud systems for our corporate infrastructure. In this role, you’ll be asked to build and improve process efficiencies, enable operational objectives, and set performance standards, ensuring that protocols and best practices are developed, maintained and followed. You’ll also be responsible for managing relationships with our vendors, holding them accountable for services rendered. If you’re a service-minded, stellar communicator with strong leadership skills, this could be a great fit!
iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation–then you’re just what we’re looking for!
iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider—delivering technology that supports approximately 3,500 organizations around the globe. We are growing fast, which creates a lot of opportunities for career growth within our organization. Come grow with us. Apply today!
Maintains a high performance team and work environment enabling operational objectives and acquisition/retention of people resources to fulfill team mission successfully
Provides vision, planning, workload management and prioritization for team resources
Leads and coaches the team in order to achieve high performance, structuring appropriate training and development.
Focuses on building and improving process efficiencies within Enterprise Services Team
Sets performance standards to meet service goals and objectives of the company
Monitors programs, procedures and metrics to ensure on-time delivery and ensures effective communications to deliver high customer satisfaction
Ensures process documents are complete, current, communicated and stored appropriately
Establishes and maintains relevant controls and feedback systems to monitor the operation of the department
Provides reports on performance metrics and results to the Executive Team
Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS core competencies
Minimum of 10 years of IT infrastructure and administration experience
Must have a minimum of 5 years of prior experience directly managing a team of technical resources.
Experience working within a SaaS environment preferred
Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively
Demonstrated customer service orientation
Strong leadership qualities, as well as the ability to inspire and develop a team
Computer literate; high proficiency with Microsoft Office (PowerPoint, Excel, Outlook)
Ability to work effectively within a fast paced, changing environment that is going through high growth
A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions
Strong results orientation with a proven track record of flawless execution and strong attention to detail
Strategic analysis/creative problem solving, business judgment and financial acumen are required
Demonstrated ability to influence cross-functional partners and upper management to impact decision-making
iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.
# of Openings 1
Category Technology and Infrastructure
Department Infrastructure Shared Services
Posting Level Management